As part of our commitment to our customers, we offer a free Technical Support Helpline which is staffed by Engineers who are very experienced in all aspects of Honeywell Domestic Heating products and their applications.

We have a team of engineers who are totally dedicated to this task and others who may be called upon during the peak periods. We do realise how frustrating it can be for our customers to keep getting the engaged tone and we endeavour to deal with your enquiry as promptly as possible.

Many of the calls that we get cover the same subjects. We have therefore produced a list of frequently asked questions, which will be added to our site at regular intervals.

Whilst Honeywell takes all reasonably practicable steps to design and manufacture its  products to comply with the requirements of the Health and Safety at Work Act 1974, all products must be properly used and purchasers are reminded that their obligations under the Act are to ensure that the installation and operation of such products at a place of work should be safe and without risk to them.

These FAQ Sheets are for guidance only and at the time of printing represent the latest information available to us from other manufacturers. Honeywell reserve the right at any time and without notice to change any product, specification or any other information contained in these publications and cannot accept any responsibility for loss or damage arising out of any errors that may inadvertently be contained herein.