ABOUT HONEYWELL
We are the leading suppliers of domestic heating and combustion controls in the UK with products that include time, temperature, gas and water controls.

Our product range is designed to provide the homeowner with the best in comfort, energy and health solutions.

Support

Online Support

 

For support visit our Knowledge base

 

Homeowners support

 

User guides and brochures are available to download from the Homeowner Zone.

 

Please note that the warranty for all Honeywell products is with the supplier of the product. This is where you purchased the product, which may be the installer of the product if the product was supplied and fitted as part of any works carried out.

 

Installers support

 

  • Supporting information including wiring diagrams are available via the Professional Zone.
  • Support videos can also be seen here, or on our YouTube channel.
  • The Honeywell Wiring Guide App and Installer Assistant are also available on iTunes and the Play Store.
  • Get it on Google Play

    Search for ‘Wiring Guide’ or ‘Installer Assistance’ to download.

 

By email

 

If your enquiry is not urgent, click here to submit an enquiry.

 

Installer phone numbers

 

installer looking at thermostat

Contact our dedicated Technical support line on 0300 130 1299 and select Option 2.


This line is often busy during peak periods.

WE ARE MONITORING EMAILS SO PLEASE CONTACT US USING THE LINK ABOVE

 

Homeowner phone numbers

 

couple on sofa looking at ipad

Contact our dedicated consumer support line on 0300 130 1299 and select Option 1.

User guides and brochures are available to download from the Homeowner Zone.

 

 
ALL OUR TELEPHONE SERVICES ARE AVAILABLE FROM:
Monday to Thursday 09.00–17.00 • Friday 09.00–16.00
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